According to this article on usability guru Jakob Nielsen, the first two words of any headline (and one would surmise, e-mail subject line) are most important. Which means it’s okay to use passive voice to “front load” the headline content. From Boing Boing.


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1 Comment posted on "First Two Words of Headline Most Important"
rickey gold on October 27th, 2007 at 1:58 pm #

Great article. I agree that you need to bend the “rules” as needed to get the result you want. Or is it “rule bending should be done to get the result you want”!


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